# Custom Hosting with managed SLA | Proxhost

Bespoke Linux hosting with managed services and SLA options. We host, manage and monitor your applications, platforms and internal tools.

URL: https://www.proxhost.nl/en/custom-hosting

# Custom Hosting with managed SLA


Bespoke hosting for applications, platforms and software that need to be managed reliably, fully set up and monitored by Proxhost.

Managed SLA

24/7 Monitoring

European Data Centre

[Request bespoke advice](https://www.proxhost.nl/en/contact)[Discuss your application](tel:0854011149)

## Bespoke hosting, fully managed


Not every application fits within standard web hosting or a single VPS. We set up an environment around your software and take management fully off your hands, for organisations that need more than a standard package.

### What we host


Virtually any Linux-based application. A selection of the types of software we manage:

- Open-source apps
- SaaS platforms
- Web applications
- APIs & backend
- Dashboards & internal tools
- Databases
- Automation
- Collaboration tools

### What we manage


A complete managed layer around your software, so you don't have to spend time on management:

- Installation & setup
- Management & updates
- Monitoring
- Backups
- Security
- Support

The feasibility of every application is assessed in advance on technology, dependencies, manageability and security.

## SLA options


No fixed packages, but an SLA that fits your environment. Together we align the management level, response times and support window with the criticality of your application.

### What we align together


Every SLA is built up from a number of components. Together with our engineers, you determine the appropriate level for each component.

- Response times

How quickly we respond to incidents and requests.
- Support window

From office hours to extended availability.
- Monitoring depth

From basic checks to extensive application monitoring.
- Backup & retention

Frequency, retention period and recovery objectives tailored to you.
- Reporting & reviews

Periodic insights and alignment moments as required.

### What you can expect from us


Whatever form your SLA takes, these principles apply to every managed environment we run.

- Transparent agreements

A clear SLA on paper, no surprises afterwards.
- Personal contact

Dedicated engineers who really know your environment.
- No small print

Concrete values and escalation paths, agreed in advance.

The exact response times, availability and escalation agreements are recorded per environment in a personal SLA proposal.

Our Custom Hosting focuses on Linux-based applications and managed SaaS. The following fall outside this offering:

- Windows hosting
- .NET applications
- Dedicated VLANs
- Kubernetes clusters

## Our approach


From the first conversation to ongoing management, a transparent process in five steps.

### Intake


We discuss the application, technical requirements, dependencies and desired SLA.

### Technical assessment


We check whether the software fits within our managed hosting standards.

### Bespoke proposal


We draw up a proposal for set-up, management, backups, monitoring and support.

### Implementation


We set up the environment, migrate where necessary and thoroughly test the operation.

### Managed operations


We actively monitor, maintain and support the environment in line with the SLA.

## Want your software managed and hosted?


Tell us which application you would like to run. We assess the possibilities and draw up a proposal for a secure, stable and managed hosting environment.

Intake with our engineers

Bespoke proposal

No obligations

[Get in touch](https://www.proxhost.nl/en/contact)[085 40 111 49](tel:0854011149)

## Frequently asked questions about Custom Hosting


Answers to the most common questions about our Custom Hosting hosting.

### 


We host virtually all Linux-based applications: open-source software, SaaS platforms, web applications, APIs, dashboards, monitoring tools, automation platforms, databases and collaboration tools. Feasibility is assessed in advance on technology, dependencies, manageability and security.

### 


We provide installation, server management, updates, monitoring, backups, security, performance optimisation, incident follow-up, support and advice, tailored to the chosen SLA.

### 


We do not work with fixed packages. For each environment, we align components such as response times, support window, monitoring depth, backup frequency and reporting with the criticality of your application. The agreements are recorded in a personal SLA proposal.

### 


You schedule a no-obligation conversation in which we discuss the application, technical requirements and desired SLA. After the technical assessment, you receive a bespoke proposal for set-up, management and support.

### 


No. Custom Hosting focuses on Linux-based applications and managed SaaS. Windows hosting, .NET hosting, dedicated VLAN infrastructures and Kubernetes clusters fall outside this offering, so that we can continue to safeguard quality and manageability.



## Contact & Support


Do you have questions about our hosting services? Our Dutch support team is ready to help.

### Email support


Available for all your questions
[support@proxhost.nl](mailto:support@proxhost.nl)

### Phone support


Mon-Fri 9:00 am to 6:00 pm
[085 40 111 49](tel:+31854011149)

### Send us a message


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